Terms & Conditions

Mitsu Cards is a Philippine brand of NFC smart cards and digital profiles. You get a personal profile at a permanent link, opened by tapping your card or scanning its QR code. You can order it with a Mitsu NFC card, with your own NFC card, or as QR only.

You build and manage your profile in the client portal. Give an email you can open: your login details, receipts and password-reset links go there. Keep your password and PIN to yourself.

You are responsible for everything you put on your profile: text, pictures and links. Do not post anything illegal, hateful, sexual, violent or misleading, scams, content that copies or pretends to be someone else, or another person's private information. Mitsu Cards is only the technical provider and is not liable for what users publish. We may switch off a profile that breaks these rules, and we will let you know.

The price you pay is the one shown on the site and in the portal before you pay, in Philippine pesos (including any promo running at that time). Pay online through PayMongo when it is offered (QR Ph, GCash, Maya, cards and the other ways shown on its page), with GCash, or with cash on delivery for card options (a cash-on-delivery fee is added and shown before you order).

Your profile goes live once your payment is confirmed. When you pay online, PayMongo confirms it and your order is usually approved right away. If we cannot confirm a payment, we tell you why and you can send your payment details again, up to 3 times per order. Prices may change later; a change never affects an order you already paid.

Card orders are delivered by Lalamove. We book the delivery and email you the delivery fee; you pay it to the rider. For Bring Your Own NFC Card, you send us a compatible NFC card; we write it with your permanent link, lock it, and send it back the same way. A card usually arrives 3 to 7 days after your order is confirmed; we email you the day it ships and a link to track it. Delivery times depend on Lalamove and your location, so we cannot promise an exact day.

• You can cancel an order in the portal while it is waiting for review, its card is not printed yet and its delivery is not booked yet.
• Full refund to the account or card you paid with (through PayMongo if you paid online, or to the GCash account you paid from) if you cancel before your order is approved, or if Mitsu Cards cannot complete your order.
• No refund once your profile is live or your card has been printed.

If your Mitsu NFC card arrives damaged or does not open your profile, tell us within 7 days of delivery, with a photo or video, and we will replace it for free. You pay the delivery fee for the replacement.

Lost your card, or damaged it later? Message us: a replacement Mitsu NFC card costs ₱249, plus the delivery fee. It opens the same profile, with the same link and QR code. If you set up your own NFC card instead (Bring Your Own), setting up the new one costs ₱99. Until it arrives, you can turn on the PIN lock from your dashboard.

Every profile includes 5 free edits. After that, each edit has a fee, shown in the portal before you pay. Turning the PIN lock on or off, or changing your PIN, does not use an edit. The PIN lock keeps your profile private to people who have your PIN; we cannot control what people do with information once you share it.

Social, Gaming and Creator profiles can turn on anonymous messages (“Ask me anything”). Anyone who sends one follows the same rules as in section 2: no insults, threats, harassment, hateful or sexual messages. Common swear words are starred out on their own. Messages go to the owner's private inbox; only the ones the owner answers are shown on the profile, and the owner is responsible for what they choose to show. The owner can delete a message or block whoever sent it. We may limit how many messages can be sent, and remove messages or switch the feature off for a profile where it is misused.

A Business profile's first payment includes its first month. After that it has a monthly fee, shown on the site and in the portal. We email you 3 days before the due date. If it is not paid within 3 days after the due date, the desktop website of your profile is paused until you pay; your link, the phone view, the QR code and the NFC card keep working, and nothing is deleted. A month already paid is not refunded.

Mitsu Plus is a monthly add-on for your whole link (every type on it): a moving banner and profile photo (your own GIF, or your picture slowly moving), GIFs on your featured pictures, an animated border around your photo, the Custom theme (your own picture behind your card; a card that had Custom before October 11, 2026 keeps it without Plus), Share my contact (visitors leave their name and number for you) and full Insights (a Business card has these two without Plus). Its price is shown on your dashboard before you pay; you pay 1 to 12 months ahead with GCash (or QR Ph or Maya, when paying online is offered). We email you before it is due. If it is not paid within 3 days after the due date, your card shows the first frame of each GIF, still, no border, and a Custom theme chosen with Plus goes back to your card's default theme, and Share my contact and full Insights go off (a Business card keeps them), until you pay again; nothing is deleted. Your GIFs follow the rules in section 2. A month already paid is not refunded.

The free trial lets you use a profile for 5 days at a trial link (1 link, no PIN lock). When it ends, the trial link stops and its content is deleted; if you order before that, your content comes with you to your permanent profile.

Invites and vouchers work as described on the site while the program is on. A voucher can only be used on Mitsu Cards and cannot be exchanged for cash.

Your profile has a permanent ID link (mitsu.cards/S-…) that never changes, and a link with the username you choose (for example mitsu.cards/s-yourname). Usernames are first come, first served, and yours for good: you cannot change yours in the portal. If it has a mistake, message us and we can change it; the old username link then stops working, while your ID link, card and QR code keep working. We may refuse or take back a username that is offensive, pretends to be someone else, or uses a name or brand you have no right to. Both links stay live while your account is active. If an option is paused on the site (for example, new orders), we show the reason there.

One link can carry 2 to 4 profile types (for example Social and Gaming): one card, one sign-in, and a tab for each type at mitsu.cards/yourname. Each extra type has the price shown when you add it, its own free edits, and (for Business) its own monthly plan. One PIN lock covers the whole link. Each extra type goes on your link the first time you save it.

We work to keep Mitsu Cards running and your profile available, but we cannot promise it will never be interrupted. As far as the law allows, we are not responsible for indirect losses, and our responsibility for an order is limited to the amount you paid for it.

We may update these terms; the date at the top shows the latest version. These terms follow the laws of the Philippines.

Questions? email mitsukazuwara1112@gmail.com or use any channel on the Support page.